Non-financial benefits

The NSWA model is designed not only to deliver financial efficiencies but also to unlock a range of wider benefits:

• Improved workforce stability and resilience: By moving to a permanent staffing model, the NSWA will reduce turnover, improve staff morale, and build organisational memory, all of which are essential for delivering high-quality services.
• Enhanced capacity to deliver national priorities and support local authorities: The new structure provides the strategic leadership and operational capacity needed to drive improvement across the sector and respond flexibly to emerging needs.
• Greater transparency and accountability in the use of public funds: The agency model introduces clearer governance arrangements, regular reporting, and independent oversight, strengthening public confidence.
• Strengthened governance and risk management: Dedicated roles for governance and risk will ensure that the NSWA meets its statutory obligations and is well-placed to manage future challenges.
• Improved outcomes for people who need social work support:: By creating a more sustainable and effective national social work function, the NSWA will be better equipped to support positive outcomes and deliver on its core mission.